Hi, how can we help? Hi, how can we help?

Accessing Life Rewards and redeeming offers

How do the other Bupa Health Insurance members on my policy access Life Rewards?
Any insured member on an eligible Bupa Health Insurance policy who has r...
What items can I purchase using a coupon code?
Coupon codes can be redeemed for or used towards the purchase of all in ...
Is Life Rewards part of myBupa or do I need to download a separate app?
Life Rewards can be accessed via the Life Rewards tile on both myBupa we...
Do the other members on my Bupa Health Insurance policy get access to tiered rewards or just the primary policy holder?
The Tiered Rewards component of the Life Rewards program can be accessed...
Is there a certain browser I should use to access my Life Rewards account?
To optimise your experience using Life Rewards, ensure all browsers have...
How do I know what tier I am in?
A member’s tier is displayed at the top of their Life Rewards account an...
How do I take advantage of an offer?
Instructions on how to redeem each offer and the terms and conditions as...
Can I use the offers available to me instore or do I have to use them online?
Each of the offers provided has their own set of terms and conditions; s...
Can I order physical gift cards or are they only available digitally?
As retailers are transitioning away from physical gift cards, they will ...
Will I receive an email notification/receipt when I make a purchase?
Yes. An email receipt will be provided following the purchase of items m...
How do I redeem a coupon code?
To redeem a coupon code, enter it in the ‘Use coupon code’ field at chec...