Ensure that your eligible Bupa Health Insurance policy is not in arrears (your payments are up to date) and that it is current / active (not suspended or ceased).
If the above is satisfied, please contact the Life Rewards support team via email at contact@liferewards.bupa.com.au or by submitting a webform at liferewards.bupa.com.au.
The Life Rewards Support team will provide an initial response to a query raised by a customer within 2 business days.
If you require support to bring your eligible Bupa Health Insurance policy up to date, please contact 134 135.
Articles in this section
- How can I contact the Life Rewards Support team?
- How do I opt out of Life Rewards communications?
- How will the Life Rewards team use my personal information?
- Can the Life Rewards support team update my Bupa Health Insurance Policy or contact information?
- How do I recommend a partner I’d like to see as part of Life Rewards?
- My Life Rewards Tier is incorrect, how do I get it fixed?
- My offer is showing as expired
- What do I do if I can’t redeem an offer, my discount isn’t working, or I have an issue with something I’ve purchased? (Promo code or discount not working)
- What do I do if I can’t access the Life Rewards program?
- How do I access the terms and conditions of the Life Rewards program?