Hi, how can we help? Hi, how can we help?

Customer Support

How can I contact the Life Rewards Support team?
Phone: 1300 378 055 Email: contact@liferewards.bupa.com.au Webform: life...
How do I opt out of Life Rewards communications?
You can opt out of Life Rewards communications by changing your c...
How will the Life Rewards team use my personal information?
If you are a Bupa Health Insurance Member, your personal information wil...
Can the Life Rewards support team update my Bupa Health Insurance Policy or contact information?
No, this needs to be done by through myBupa or by contacting the Bupa He...
How do I recommend a partner I’d like to see as part of Life Rewards?
Send us an email at contact@liferewards.bupa.com.au or let us know on li...
My Life Rewards Tier is incorrect, how do I get it fixed?
If you believe your Life Rewards tier is incorrect, please contact the L...
My offer is showing as expired
Where applicable, Bupa will publish expiry dates relating to offers and ...
What do I do if I can’t redeem an offer, my discount isn’t working, or I have an issue with something I’ve purchased? (Promo code or discount not working)
Ensure the offer you are trying to redeem meets the terms and conditions...
What do I do if I can’t access the Life Rewards program?
Ensure that your eligible Bupa Health Insurance policy is not in arrears...
How do I access the terms and conditions of the Life Rewards program?
The Life Rewards terms and conditions can be accessed here.